Spec's Wines, Spirits & Finer Foods

Shay Shay 

on Google

a month ago

I experience the WORSE service ever. There were many people in the store BUT YET we were the ONLY ones being followed around. We politely asked her was she going to follow us the whole time we were in the store and her comment was “I am Mexican and my family get followed all the time.” She later started talking to another worker and the work came on the same aisle as us and starting acting like she was fixing the shelves. Lol Then proceeds to ask “Do you guys need help?” And we clearly told her no & there was no need for eve... read more

Shashikanth Addagatla 

on Google

3 months ago

I am writing to express my disappointment with a recent experience at your University Drive location in McKinney. On 12/19, I purchased a 1.75-liter bottle of Black Label from your Prosper location. I later decided to exchange it for a different brand. When I called the Prosper store, I was informed that exchanges could be made at any location without a receipt, though refunds would require one. Based on this information, I visited the University Drive store, which is closer to my home. Unfortunately, I encountered a very ... read more

Tyler Myers 

on Google

5 months ago

Not sure why these other people are trying to say the customer service is terrible. I was greeted when I walked in at 1130 am and I was asked if I needed assistance by 3 different workers. They have a BEER connoisseur who is super helpful and knows his stuff. He took his time explaining the different kinds of beers and what I specifically asked for. The selection is UNPARALLELED. I love tequila and they had two full lengthy shelves with TONS of varieties, some I have never heard of. Don't listen to the Karen's in the revi... read more

Mia 

on Google

5 months ago

I awarded one star due to the cashiers' seeming disinterest in their duties. Specifically, an African American woman was using her phone behind a cash machine, and Rayan N appeared fatigued and impatient during checkout. He was unhelpful with membership enrollment for savings. While this new liquor store boasts an impressive selection and ambiance, I expected superior customer service. Unfortunately, my first experience was underwhelming. I prefer Total Wine, recognized for exceptional customer service. 

Joe D 

on Google

5 days ago

Nice selection of beer, wine, spirits and mixers. They were out of the particular mixer I was looking for, but had the various spirits I needed. The customer service was good, but felt like I was being followed around the store. Questions were answered.