This profile has been claimed by the business owner or representative.
Factory Mattress
- Mattresses
- San Antonio, TX
About this business
Austin & San Antonio's largest locally-owned and operated mattress store offering a huge selection of premium mattresses, beds, and sleep accessories at 21 convenient locations. Enjoy a 366 Night Sleep Guarantee, next day setup and removal, world-class service, and a premium selection of beds and mattresses.
Location details
13111 San Pedro Ave, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
RecommendedAugie Sanchez was an amazing and awesome Sales rep!!!! He was very kind and helpful!!! He asked all the necessary questions to help me pick out the right mattress !! He was very patient with me as I tested out several beds!! I felt like I was taking for ever but it did not seem to bother him one bit!! Thank you for all of your Help Augie and great conversation! May God bless you with many many more wonderful years!! I would recommend this store to anybody!! Ask for AUGIE!!!!#1 customer service!! Augie went above the call of... read more
Displays were in order. Friendly atmosphere. Knowledgeable staff
Unbelievable costumer service from this place! Fantastic professional service. Let start of with how much they caring about the clients preferences and what their interest are! They don’t focus on trying to sell you a high end, overly prices mattress. They take the time to evaluate to see what your body prefers and run a quick sleep test. It consists of the client to lay down on a simulation bed. That bed then adjusted to the right amount of support your body’s need to have a good and rejuvenated sleep. In my opinion that is... read more
Salesman very knowledgeable and professional. All promised times for calls and delivery totally met. The mattress is so comfortable and the remote which moves the head and foot up or down is a big plus for my aching back. Couldn't be happier with the purchase. Thank you for A+ customer servicee!
I am pleased with the box spring and frame I purchased from them. I was able to get a good night's rest.They were affordable and delivered to my address. They even picked up my old box spring frame.
Very pleased with Factory Mattress customer service. This is my second time purchasing a mattress through FM. The sales team at the Bitters location in San Antonio are super helpful & they made it so easy to select just the right mattress for our needs. I definitely would recommend this business to others.
Business response:
We are thankful for your continued business Cyndi! We appreciate your review & hope you're sleeping great!
Augie was great Very patient and helpful
I had shopped around at BB beds (having low, clearance, closeout pricing), then went to see Augie at the 281 store. He was extremely helpful, and took the time to let me try and compare several mattresses. I got a great deal, and have not slept better in years. I would highly recommend them to anyone, and have to my friends and family.
We are so very happy with our new bed.. It is so comfortable and perfect for us. Being older newlyweds we both needed something we both could sleep on. We have that now... The salesman was honest, straightforward and very professional.. Thank you Factory Mattress y'all are amazing..
Frequently asked questions about Factory Mattress
How is Factory Mattress rated?
Factory Mattress has a 5 star rating with 345 reviews.
When is Factory Mattress open?
Factory Mattress is closed now. It will open tomorrow at 12:00 p.m.