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Austin & San Antonio's largest locally-owned and operated mattress store offering a huge selection of premium mattresses, beds, and sleep accessories at 21 convenient locations. Enjoy a 366 Night Sleep Guarantee, next day setup and removal, world-class service, and a premium selection of beds and mattresses.
1800 Ranch Rd 620 S #100, Austin, TX, 78734, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 8:00 p.m. | |
Tue | 10:00 a.m. to 8:00 p.m. | |
Wed | 10:00 a.m. to 8:00 p.m. | |
Thu | 10:00 a.m. to 8:00 p.m. | |
Fri | 10:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 8:00 p.m. | |
Sun | 12:00 p.m. to 6:00 p.m. |
My buying experience was not what I expected, instead it was wonderful! My sales associate was extremely knowledgeable about all products being sold and very patient as I tried out a LOT of mattresses! I never felt hurried or that I was being up sold. I believe I had the best customer service experience that I’ve had in a very long time! Delivery and setup was also handled in a very professional way. The team that came to my house did not leave until everything was perfect related to set up! Great products and awesome custom... read more
Our experience was quick, easy and very enjoyable. David Wampler was a wonderful help to us while we picked my daughter’s new bed out. Factory Mattress is the best.
Jamie. Thanks If u want great customer service when purchasing a mattress go see Jamie at factory mattress. He is extremely knowledgeable No pressure sales made it an enjoyable experience. We had some delivery issues...He took care of everything! Fantastic We recommend Jamie ! Thanks
Jamie was simply an amazing salesperson to work with! Our family experienced a devastating house hire in April 2022. Jamie was sensitive to the fact that our family was going through something that most people never will. These past two years have been incredibly hard. Jamie made purchasing mattresses seamlessly easy. He was very knowledgeable about the mattresses and he knew the last thing I needed on my plate was more stress. He also made sure I got the best possible pricing on my purchase. I'm extremely grateful!!!
We had a wonderful experience with Jamie Gioia at the Lakeway store. My husband and I had just started our search for our perfect mattress (after doing online and Consumer Reports research). We'd visited another retailer and planned to NOT decide on our very first day. However, Jamie spent time, with no sales pressure, and helped us choose one we love, so we took the leap! He was knowledgeable, kind and beyond helpful. We highly recommend Factory Mattress. Great inventory! And, best of all, I woke up this morning with no low... read more
Factory Mattress has a 5 star rating with 133 reviews.
Factory Mattress is closed now. It will open tomorrow at 10:00 a.m.