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Factory Mattress
- Mattresses
- Austin, TX
About this business
Austin & San Antonio's largest locally-owned and operated mattress store offering a huge selection of premium mattresses, beds, and sleep accessories at 21 convenient locations. Enjoy a 366 Night Sleep Guarantee, next day setup and removal, world-class service, and a premium selection of beds and mattresses.
Location details
12680 US-290 Suite 100, Austin, TX, 78737, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Daniel was great. Went in on a Sunday afternoon and he really spent a lot of time talking to us and guiding us. Turned out to be a really good experience that I was initially dreading. We have been VERY pleased with our new bed and are both sleeping much better. Highly recommend.
Daniel H. helped us figure what we actually needed in a mattress and not just what we wanted. Great customer service! Although the company needs to get him some help! Poor Daniel was trying to help everyone as best he could. Didn’t mind to wait since we weren’t in a rush however not everyone is as patient. Would definitely recommend friends and family to come check out the drippings springs location just because of him. Thank you Daniel!
We had such a great experience at Factory Mattress! I was so overwhelmed with researching online so we bit the bullet and went into the store. Daniel was so helpful, kind, and patient. He made sure to show us what he thought we would like and didn't overwhelm us or try to up sell us on anything we didn't need. We're so excited for our new mattress to get here and feel so confident having purchase from Daniel and Factory Mattress.
Overall, the buying process was smooth and straightforward, which I appreciated. I was initially drawn to purchase in-store because they agreed to free delivery and mattress removal, a service that costs $99. However, there was a frustrating moment when the salesperson informed me that his code wasn't working, and I’d have to pay $50 for delivery. I was prepared to walk away and purchase online since they also offer free delivery. Suddenly, he managed to "find" another code that provided free delivery—but I was still charged... read more
Daniel at the Dripping Springs FM was very friendly, knowledgeable & easy to work with. We visited other stores in the area & decided to return to FM to purchase our mattress because we appreciated Daniel's customer service & the mattress was in stock & ready to go!
Frequently asked questions about Factory Mattress
How is Factory Mattress rated?
Factory Mattress has a 5 star rating with 259 reviews.
When is Factory Mattress open?
Factory Mattress is closed now. It will open tomorrow at 12:00 p.m.